Legal
When you contact us or engage our Services, we may collect:
When you visit our website, we and our analytics providers may automatically collect:
This data is collected via Google Analytics 4 and Microsoft Clarity. Both tools may use cookies and similar tracking technologies. Microsoft Clarity may record session replays and heatmaps to help us understand how visitors interact with our site. No personally identifiable information is intentionally captured through these tools.
We process personal information where:
We use the information we collect to:
We do not sell your personal information. We do not use your information for automated decision-making that produces legal or similarly significant effects.
We share information with third-party services only to the extent necessary to operate our business. These include:
We may also disclose personal information where required by law, court order, or regulatory authority, or where necessary to protect our legal rights.
Our business operates across multiple jurisdictions. Information you provide may be stored and processed in India, the United States, and other countries where our service providers operate. By using our website or engaging our services, you consent to this transfer. We take reasonable steps to ensure that any such transfers are conducted in accordance with applicable data protection laws.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to maintain financial records as required by applicable law, or to resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymise it.
Our website uses cookies and similar tracking technologies to support analytics and improve user experience. These include first-party cookies set by our analytics tools. You may configure your browser to refuse cookies, though this may affect certain functionality. A cookie consent notice is displayed on your first visit to the site.
Subject to applicable law, you have the right to:
To exercise any of these rights, contact us at support@lextrous.com. We will respond within a reasonable timeframe.
Our confidentiality obligations to customers — including non-disclosure of client identity — are governed by our Terms of Use. In the event of any conflict between this policy and a separately executed Non-Disclosure Agreement, the NDA shall prevail with respect to confidentiality matters.
We take commercially reasonable steps to protect personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Our Services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated via our website. Continued use of our site or Services after changes are posted constitutes your acceptance of the updated policy.
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at support@lextrous.com.
Lextrous, A3, Pramur Begonia, 8th Main, Vani Vilas Layout, Mysore – 570002, Karnataka, India.